Contact Goose Creek Candles Customer Service
Goose Creek Candles Phone Numbers and Emails
Toll-Free Number:
-
(800) 775-1388
Goose Creek Candles Email:
Goose Creek Candles Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Goose Creek Candles Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Goose Creek Candles is 8007751388. 20% of customers managed to speak with a real person.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 27 seconds.
Be prepared for the call as Goose Creek Candles may ask you for the following information to identify you as a customer: email or order id or tracking no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Goose Creek Candles Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Goose Creek Candles is 8007751388. 20% of customers managed to speak with a real person.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 27 seconds.
Be prepared for the call as Goose Creek Candles may ask you for the following information to identify you as a customer: email or order id or tracking no.
People call Goose Creek Candles mainly because of product/ service, request for information, shipping and delivery.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Goose Creek Candles is support@goosecreekinc.com. 40% of consumers stated that they received a response by email from the company.
Contact Information
Goose Creek Candles Website:
Goose Creek Candles Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8:30am - 4:00pm (EST)
How Good is Goose Creek Candles's Customer Service?
Summary of Goose Creek Candles Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Goose Creek Candles?
Shipping and Delivery Question:
- “My package was delivered to wrong address according to UPS phone..”
- “Never received my package of candles. My order number is. 1079”
- “Wrong address”
Product/ Service Question:
- “Broken candles”
- “Damaged item received”
- “Broken candle”
Request for Information Question:
- “I’m calling to check on my candles and when they will be delivered”
- “Checking on recent order 14692713US and when it will arrive”
- “Order status”
Activation/ Cancellation Question:
- “Cancel order”
- “Need to cancel an order before I get charged”
- “Never got my 60% off I was texted so cancel order. Don’t even ever remember putting my card # in. Next thing I know says thank you for your order?”
Return/ Replace Question:
- “Need to change mailing address”
- “I need to change my email address for my order I placed today for tracking”
- “Correct the spelling of my street address for and order that was just placed a few minutes”
Account Question:
- “Account hit twice”
- “Verify authenticity of sale”
- “Won't let me order never got a code for the email this is horrible tried 3 days”
Payments and Charges Question:
- “Discount”
- “Coupon code will not work”
- “Place and order on 12/7/2023 and I have not heard anything and they have took my money off my card”
Refund Question:
- “Refund”
- “Did your receive my order? was send back wanting to know when I'm gonna get a refund on on that”
Cards Question:
- “Having trouble using gift card”
- “Missing gift card”
Other Question:
- “I’m calling to see when my candle space be arriving”
- “When will I receive my candle”
- “When will my order come”
Compare Goose Creek Candles Customer Service To
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