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Contact Goose Creek Candles Customer Service

How to Reach a Person at Goose Creek Candles

Verified Contact Information

Toll-Free Number:

  • 1-800-775-1388
Call customer service

Customer Service:

  • 1-843-321-9990
    App Support

Goose Creek Candles Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Goose Creek Candles Phone Number
1 (800) 775-1388
Average Hold Time
Less than 1 minute
Average Calls duration
1 minute
Goose Creek Candles Live Agent Availability
16% of callers successfully reach a real person
Issue Resolution Rate
Low (5% reported full resolution)
Goose Creek Candles Customer Service Rating
4.3 out of 5
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Goose Creek Candles?

Most Popular Number:

(800) 775-1388
Total calls: 1 030 Issues resolved: 28 Last call: Apr 19, 2026

Goose Creek Candles customer service phone number is 800 775 1388. The telephone number allows you to get in touch with the company representatives to ask for information about products, receive assistance, and solve problems with ordering the return. Clients can speak with the customer care department members directly and receive guidance. The Goose Creek Candles hours are Monday through Friday from 8:30 a.m. to 4 p.m. EST. The Goose Creek Candles phone number is accessible within the indicated period. You can text the number regardless of the business hours.

Goose Creek Candles does not provide a direct email address. However, you can fill out the form on the company's website. The response will be available in 2-3 days on your email address. Also,customers can ask for a callback from the Goose Creek Candles customer service.

Goose Creek Candles address is 1498 S Wallace Wilkinson Blvd. Liberty, Kentucky 42539
United States. The corporate office of the company places the key specialists and plants where the production is made. You can use the Goose Creek Candles headquarters to reach the assistants of the leading departments and send the letter via the post office.

Goose Creek Candles website offers an online chat to reach the assistance in a few minutes. Open the site and click the blue icon on the right side of the page. Indicate your question in the search field and review the answer. The chat is available Monday through Friday from 8:30 a.m. to 4 p.m. EST.

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Contact Information

Goose Creek Candles Website:

Goose Creek Candles Help Center:

Corporate Office Address:

Goose Creek Candle Inc.
1498 S Wallace Wilkinson Blvd.
Liberty, Kentucky 42539
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:30am - 4:00pm (EST)

More contact details

Summary of Goose Creek Candles Customer Service Calls

1.1K TOTAL
CALLS
00:52 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Goose Creek Candles?

Shipping and Delivery Question:

  • “Lost package”
  • “Did NOT receive anything”
  • “Missing package”

Product/ Service Question:

  • “Damage orders”
  • “Disappointed in candles”
  • “Faulty candles”

Request for Information Question:

  • “About a recent order”
  • “Questions about shipping charges an”
  • “I tried to place an order but it didn’t go through. Can you override the price for my candles 9.99 please and thank you”

Return/ Replace Question:

  • “Change address”
  • “Need to change address”
  • “Address change”

Payments and Charges Question:

  • “Discount”
  • “Missing invoice and tracking number”
  • “Payment change”

Activation/ Cancellation Question:

  • “Too unsubscribe”
  • “Cancel order”
  • “Cancel”

Cards Question:

  • “Redeem gift card with order”
  • “Gift card issue”
  • “Gift card”

Account Question:

  • “Code not working I put 8 candles in so one of them should be 9.99”
  • “My bank account was charged 2 different amounts for 1 order”
  • “Forgot to update New phone number”

Refund Question:

  • “Refund”
  • “Did your receive my order? was send back wanting to know when I'm gonna get a refund on on that”

Staff Question:

  • “Customer service”
  • “Horrible customer service”
  • “Customer service sucks”

Website/ Application Question:

  • “Would like to make a large order but not sure of the legit website I don't want to get scared AGAIN”

Other Question:

  • “Order not here”
  • “Bad candle”
  • “Bad order”

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